cortex razer squad software bug | Razer Insider

cortex razer squad software bug

  • 12 September 2020
  • 10 replies
  • 2 views
B
hello guys, i just join a squad, but in cortex they say
"please enter your friend's invitation code to join their team"
but i'm already in a team, i can see my squad in the software but they same to enter the invitation code
what should i do to remove this text?
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10 Replies

J
I have the same problem. If someone has an answer.
Krissy-RCD
jojo8106
I have the same problem. If someone has an answer.

Hi,

Could you please take a screenshot of the exact issue you've encountered so that we can have a further investigation?

Thank you!
J
Krissy-RCD
Hi,

Could you please take a screenshot of the exact issue you've encountered so that we can have a further investigation?

Thank you!


So I open cortex and then I try to go in squad rewards and I have yhis all the time . I can't do nothing . If you have any tips about that .
Thank you
1 Attachment
Krissy-RCD
Krissy-RCD
Hi,

Could you please take a screenshot of the exact issue you've encountered so that we can have a further investigation?

Thank you!

Hi,

Thank you for your quick feedback. I've forwarded this issue to the engineering team to investigate. Once I get the update, I will let you know again.

We appreciate your support!

Thank you.
J
Krissy-RCD
Hi,

Thank you for your quick feedback. I've forwarded this issue to the engineering team to investigate. Once I get the update, I will let you know again.

We appreciate your support!

Thank you.

Thank you for your help
Krissy-RCD
jojo8106
Thank you for your help

Hi,

We have released a fix on this issue. Could you please have a try to see if the issue persists?

Thank you for your time and patience.
M
Hello, This was to say that I have the same problem so I would like to know if there is anything new about this.
M
The problem still persists
1 Attachment
J
Hi
I just found why it wasn't working. My Cortex was in French language and my razer account is in english. So I changed the language to English in Cortex and it worked .
Krissy-RCD
jojo8106
Hi
I just found why it wasn't working. My Cortex was in French language and my razer account is in english. So I changed the language to English in Cortex and it worked .

Hi,

Thank you for posting your finding. And it's helpful. We finally located that this issue only occurred if you're using the French version of Cortex PC. We have a new patch released today to resolve this issue.

We appreciate your support!
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