I have been using the Razer Blade 15 Base Model (RTX 2070 Max-Q - 4K OLED) for around 2 years and realised that my laptop touchpad is no longer clickable (the touchpad won't click inwards). I can only tap the touchpad to click or alternatively use a mouse. My laptop has also been making weird fan sounds (most likely because of the confliction of the battery swelling). Today, I recently found that my laptop lid doesn't close fully anymore meaning that something is preventing the screen from going down all the way. It leaves about a cm gap when closing it.
It would be much appreciated if someone were to help me!
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Userlevel 7
- Razer Support
- 2398 replies
-
17 January 2023
Hi ZenAzu,
I can help you get the battery of your laptop replaced or proceed with repairing the whole unit. PM me the serial number so I can validate its model and photos or a short clip documenting the swollen battery. You can use Google Drive to share the files and just give me the link to it. Thanks!
*Thread locked to curb conversation to PM.
I can help you get the battery of your laptop replaced or proceed with repairing the whole unit. PM me the serial number so I can validate its model and photos or a short clip documenting the swollen battery. You can use Google Drive to share the files and just give me the link to it. Thanks!
*Thread locked to curb conversation to PM.
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