Hi Hi,
I bought my razer blade 15 base model on Wednesday the 15th and I absolutely love it but I have been having trouble with an occasional crackle/static sound coming through my headphones, it happens when I am using audio but also when I'm not. I have tested about 5 different headphone sets to no avail, tested different volumes and also updated the realtek audio driver twice.
I can't imagine all my headphones are faulty but I also really hope there isn't anything majorly wrong with the jack or anything else seeing as this laptop is brand new.
If anyone might know of some solutions or have experienced this, any advice is very welcome
This topic has been closed for comments
Userlevel 7
Hello there,
Can you try the troubleshooting mentioned in the below url,
https://www.drivereasy.com/knowledge/headphones-crackling-in-your-windows-10-8-7-try-these-fixes/
If there's no luck with that as well, best option is to select your laptop in the tabs and contact the Razer official support
https://support.razer.com/gaming-laptops
Can you try the troubleshooting mentioned in the below url,
https://www.drivereasy.com/knowledge/headphones-crackling-in-your-windows-10-8-7-try-these-fixes/
If there's no luck with that as well, best option is to select your laptop in the tabs and contact the Razer official support
https://support.razer.com/gaming-laptops
thank you
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.