Cynosa Keyboard Layout Missing Synapse 3

Ferrarinews
Hi everyone.
I have a Cynosa keyboard, and on the Synapse 3, in the keyboard tab he doesn't show the layout.
See the screenshot. In the mouse is OK.


Please help.
Thanks.

Try logging out and log back in again.

Parpavit
Yes, there is my problem 2, if you have resolution tell me about

You too. Log out, then log in. Update me how it goes.

Ferrarinews
It did not work, it still does not show the keyboard image. A software update has now been made and nothing. Equal.

That's weird. Let's see if clean reinstallation of Synapse can get this fixed. Please follow these steps:

1. Uninstall Razer Synapse from your PC and delete all files in C:\\Program Files (x86)\\Razer and C:\\ProgramData\\Razer directories. These folders may be hidden by default, so please be sure to unhide them. We want to ensure that there are no residual files remaining that may corrupt your installation. This is important so please do so. Restart your computer afterward.
2. Go into device manager, go to Keyboards/Audio inputs and outputs/Mouse and other pointing devices, uninstall HID Keyboard/Mouse Drivers and all other Razer product drivers, and restart your PC. Be sure to select delete drivers as well when uninstalling. Restart your computer again.
3. Turn off all Firewall and Anti-virus software to prevent any conflicts. Download and install the latest version of Microsoft .NET Framework (4.5 or higher) at http://www.microsoft.com/en-us/download/details.aspx?id=30653 (In some cases, you may need to uninstall the older version on your system). Restart your computer again.
4. Install the latest version of Razer Synapse that can be downloaded from http://rzr.to/synapse-3-pc-download.

Ferrarinews
The problem is the drivers. I ended up yesterday formatting the pc from scratch, and everything is still the same.

Hmm. But it can still type, isn't it? Please send me your Synapse 3 logs via PM. To get them, please use this.