D key randomly stops working | Razer Insider

D key randomly stops working

  • 5 June 2019
  • 1 reply
  • 636 views

I have the BlackWidow Chroma and last night I noticed that the d key won't always working. Usually it's when I use other keys and then try to use d that it stops working. If I let go of it and tap it again then it will work but when I'm in a game it has caused some issues of course. I've already restarted my pc, shut off Synapse to make sure it wasn't a software issue, and used compressed air to see if there was anything blocking it. Does anyone know any other solution to fix this? I've had this keyboard for about 2 1/2 years so warranty is out of the option. Thank you.

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1 Reply

Userlevel 7
Could easily be a switch issue but do try to uninstall the keyboard drivers then run Windows Updater to get a fresh one. From there, do a 50 full press test on a notepad and check if it misses and how often. If you scored perfect, try different key presses and look for trends.