Dead Razer Blackwidow Chroma

Discussion in 'Keyboards' started by Michael_Alicos, Jul 19, 2018.

Thread Status:
Not open for further replies.
  1. Michael_Alicos

    Michael_Alicos New Member

    So as the Title says, my blackwidow chroma is now dead.

    I was using it just fine until it decided to die on me, I tried switching ports, switching computers, none of it worked. And when I plugged in the keyboard it seems to heat up from the inside, I'm assuming it gets powered but it doesn't work.

    Is there anyway I can do to fix this?
    The way it died is really confusing there's no explanation as to why It suddenly died.
    I didn't spill anything on it nor did it make contact with something wet.

    I need help ASAP
  2. INzw0w

    INzw0w New Member

    D:D: D: D: D: D: D:
  3. Razer.FatKidWanderer

    Razer.FatKidWanderer Well-Known Member

    Hola, @Michael_Alicos! When you tried to connect your Razer BlackWidow Chroma to your computer or another computer, does it light up? Is it detected by your Device Manager?
  4. Jamzieth

    Jamzieth New Member

    Try connecting it to another PC if possible and see if windows recognises it as a working device. If not, it's goosed, if it does then it's probably a software issue and you'd be best completely uninstalling all Razer software from your PC (including hidden drivers) and starting again.

    How old is your keyboard?
  5. Michael_Alicos

    Michael_Alicos New Member

    About a year, yeah well I tried connecting it to other computers as I stated in the post
  6. Michael_Alicos

    Michael_Alicos New Member

    Nope It doesn't Light up at all :slightly_sad:
  7. Jamzieth

    Jamzieth New Member

    Should still be under warranty then. Probably best to contact support for a warranty repair.

    ** Razer Keyboards with Razer™ Mechanical Switches feature a 2 year warranty.
  8. Razer.FatKidWanderer

    Razer.FatKidWanderer Well-Known Member

    Jamzieth likes this.
Thread Status:
Not open for further replies.
Sign In with Razer ID >

Don't have a Razer ID yet?
Get Razer ID >