DeathAdder Chroma Doble.clic | Razer Insider

DeathAdder Chroma Doble.clic


I am a mac catalina user and three days ago I started my deathadder with a double click on the right side, check and they say that it is because of a failure in the razer app how true will it be? I know but the truth is it is annoying to have to buy a product and it comes defective for abc reason and especially for mac users, I have been in razer for 10 years with your products please do not disappoint me in this 2020 of terror

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Userlevel 7
Badge +1
Check the mouse on some other device, but most probably it will be faulty microswitch.
It's fairly easy and cheap to replace it, but needs some soldering skills.
LOL? If I buy something at a price x, it is so that the product comes 10/10 not with a defective click, that is, I don't know if it is a matter of hardware or software but there must be a solution now, it is not just me, there is much more people and believe me it's tedious, because I don't play with the mouse I work and it really gets stressful to occupy it

I see that the staff of razer never appears, I need help to be able to occupy the elite day on my mac, I work with him, and I don't need answers from doing it yourself by welding ...
Userlevel 7
Badge +1
Nullfier
LOL? If I buy something at a price x, it is so that the product comes 10/10 not with a defective click, that is, I don't know if it is a matter of hardware or software but there must be a solution now, it is not just me, there is much more people and believe me it's tedious, because I don't play with the mouse I work and it really gets stressful to occupy it

If you don't know if it's hardware or software issue just test it on other computer. As an IT Pro I saw MANY things, that mouse/keyboard/other peripheral doesn't work on one PC, but does on another.

If you have 100% confidence, that your mouse is deffective, just RMA it, because you have warranty, right?
Indeed I tried it on Windows PC and exactly the same, it cannot be that in a month a mouse is spoiled, it had been 9 years with the DA 3.5 and 0 problem, what happened with the quality or was it just a 1 in 1 problem million