Greetings. My DA v3 battery only last for around 60 hrs and thats not constant motion. Specs says should be up to 90 hrs. I am using 1000 hz and all default settings, did firmware update. Tried with dongle plugged in to PC's usb port directly and by using cable with adapter or whatever the name of that thing is. I found a reddit topic where people discuss same issue and they said that turning mouse OFF makes the battery drains faster and apparently if you always keep it ON all the time it will last longer. I want an answer from official support: is this for real? can you confirm or deny that this can be an issue? Should I just never let it go to sleep mode and never turn it off? I am kinda done with testing tbh. I already refunded viper ultimate because of broken scroll wheel, and now for $150 I am troubleshooting deathadder v3.
Link to reddit topic if needed
https://www.reddit.com/r/razer/comments/y4ct1i/deathadder_v3_pro_battery_issues/
This topic has been closed for comments
Userlevel 7
- Razer Support
- 2398 replies
-
30 January 2023
Hi wtmw1337,
Thanks for sharing this here. It sounds weird that turning off the mouse will drain the battery. It should not affect the battery life and be a factor for the mouse not to reach 90 hours of uptime. Nevertheless, PM me the serial number so I can validate its model and raise your concern with our engineers if necessary.
*Thread locked to curb conversation to PM.
Thanks for sharing this here. It sounds weird that turning off the mouse will drain the battery. It should not affect the battery life and be a factor for the mouse not to reach 90 hours of uptime. Nevertheless, PM me the serial number so I can validate its model and raise your concern with our engineers if necessary.
*Thread locked to curb conversation to PM.
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