"Device Storage Full" when 5+ GB available

Discussion in 'Razer Support' started by frythan, Nov 17, 2018.

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  1. frythan

    frythan New Member

    I am getting that pop up when attempting to take photos on the default app. Can still save images, take screenshots, use alternate apps (Snapchat, Instagram), but am consistently unable to use the camera app with adequate storage available. I do not have any additional storage, only factory 64GB. Is this known for the device? Android? I've been an iphone user until my Razer Phone purchase in May of this year.
     
  2. Razer.Winteryang

    Razer.Winteryang Ice Bear

    Hello there, please try to boot the phone to Safe mode to isolate if a third-party application is causing the issue.
     
  3. frythan

    frythan New Member

    I booted into safe mode and still experience the same "Device Storage Full" pop up.
     
  4. frythan

    frythan New Member

    Booted in safe mode and error still appears.
     
  5. Razer.Winteryang

    Razer.Winteryang Ice Bear

    Sent you a PM so we can further check on this. Let's proceed from there.
     
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