Devices Supported by Razer Synapse 3?

Discussion in 'Razer Synapse' started by nJOI.iwnl, Oct 29, 2017.

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  1. Cthugha76

    Cthugha76 New Member

    And Naga Epic Chroma still isn't supported either, so after 9+ months I'm still forced to use both V2 and V3. I've had several support cases opened but no answers.

    Just sell your Razer products and buy another brand, don't look back.
  2. Lusabit

    Lusabit Active Member

    @mltan : Listen, to what's going on in your company. If you are still interrested ?! Don't looks like !
  3. fer.geraci

    fer.geraci Active Member

    definitely not the lancehead, which happens to be the device in the main page of synapse 3, it doesn't work with chroma studio (advanced light). Clap clap clap.
  4. PT.Singer

    PT.Singer Jedi Master

    If you look here you'd see that the Razer Lancehead IS supported. If you're not getting the functionality that you think you should be getting, or that Razer has said that you should be getting, then please submit a support ticket.
  5. BlackFireDragon

    BlackFireDragon Well-Known Member

    Yeah lancehead was first mouse with have support on synapse 3. When device have support and on device page you have chroma logo then "studio" module must work becose it's supported by default :stuck_out_tongue_winking_eye: I will recommend you to remove mouse from device menager and try again becose for sure you have some kind of issue.
  6. 1988fido

    1988fido Member

    we are in 2019 still a lot of devices don't work on synapse 3.0
    Its really bad because having 2 synapses somehow interfere with one another makes the old synapse 2.0 more buggy and crash.

    i have to use both :/ coz som of my devices work only on the old one and some only on the new one
  7. andika123

    andika123 New Member

    help me, I can't download the basilisk mouse software, give a solution please

    0V3R_K1LL likes this.
  8. FiszPL

    FiszPL Well-Known Member VANGUARD

    Download it from:
  9. Hello,
    How did you do ?

    I tried to install Synapse 3 but the Naga 2014 is not detected :slightly_sad:
  10. FiszPL

    FiszPL Well-Known Member VANGUARD

    Naga 2014 is not supported by Synapse 3. Install synapse 2 software.
  11. okay, I can understand, but she have to run synapse 3 with the same mouse, so there are possibly some tricks
  12. BlackFireDragon

    BlackFireDragon Well-Known Member

    If something is not official supported there is no way that device will work :stuck_out_tongue_winking_eye: No drivers, no layout etc.
    thinkMediumCarmine716 likes this.

    EZW_BEYOND New Member

    I too have the mamba chroma and this is very annoying
  14. pulseJETMaize289

    pulseJETMaize289 New Member

    Is there anyway to get the original 2.0 Synapse drivers. I just want to use my Orbweaver Chroma! It was working fine until i upgrade to the 2.21.21 drivers.
    Trybun_cl likes this.
  15. Well after waiting so long for synapse 3 support for my Mamba wireless mouse(flagship mouse?) so that I could use my fireflymouse mat along with my Razer base station chroma all on synapse three rather than having to use both 2 & 3.
    I retired all of them.
    Now giving my support to Steelseries with my new steelseries 650 rival wireless mouse sat on a Steelseries Prism xl rgb mat.
    Never again will I support Razer products.
    Oh & the very fact I will no longer have to login to Razer for my devices to based bullshit.. fill me with joy.

    Razer dropped the ball by not supporting its high end & high cost products such as the Mamba Wireless & lost a long time supporter/customer in the process.

    You have to wonder how many other customers have also walked away from Razer due to its poor support?
    FineNation, 1988fido and Lusabit like this.
  16. 1988fido

    1988fido Member

    I agree with u and still same case Razer Tiamat 7.1 V2 +razer naga epic chroma + orb weaver chroma.
    am on the edge to do the same , issue only naga isn't available in other brands and Logitech version I didn't like it at all
    FineNation likes this.
  17. MitsukaSouji

    MitsukaSouji New Member

    Big bumperino, can we at least have backwards compatibility with synapse 2 products? I mean like... That should be perty simple seeing as synapse 2 works as is and thats what everybody wants...
  18. kennethyha

    kennethyha Well-Known Member

    Just wondering, in one thread in Razer Insider I saw a Razer Staff saying that old devices like Razer Tiamat 7.1V2 will not be added to Razer Synapse 3 but another Razer Staff say it will, they are working on it. I wonder who's correct, I am confused. But I certainly hope that they can add it to Razer Synapse 3, such an expensive earphone which requires additional sound card which most conventional laptop cannot support by itself and hard to find replacement earphone cushion.
    1988fido likes this.
  19. Sorry to say you cant rely on the accuracy/honesty on some of the posts by Razer support staff.

    After waiting sooooo long for the support of my former multiple Razer high cost to be supported by just one single version of Synapse I decided to ditch the lot for Steelseries products, as mentioned in my above post #155.

    I was initially told to wait for Synapse 3 support for my Mamba wireless mouse( the high cost one with the separate charging dock, only to be told by another support staff member it was never going to happen.

    Oh & by the way have also purchased a Steelseries 840 wireless headset...again to replace a Razer product.

    So in just a matter of just days I have three new Steelseries products that have replaced Razer devices.

    Guess what no issues with my Quality Steelseries products, all working exactly as expected, no bloatware & no cloud based bullshit settings with any of them.

    There are many quality products from other manufacturers not just Steelseries, so when you consider your next purchase look at everything just not Razer as they really don't care about you as an ongoing customer.
  20. TheCollector316

    TheCollector316 New Member

    Well, I just upgraded my Naga 2014 to the Naga Trinity and I love the mouse itself, however, it is my first device that uses Synapse 3. I don't mind Synapse 3, though it will take some getting used to. What I do mind is having to have both Synapse 3 and Synapse 2 running for all my devices and even then they are not synced together. I saw in another forum a user named RazerTheFiend who claims to be the product manager for Synapse. This person claims there are no updates in the pipeline to migrate Synapse 2 devices to Synapse 3 and all legacy device support work has been suspended. This means we are stuck with running two different programs to get our devices working properly while competitors only need one. What a poor customer experience. I've used only Razer products since 2012 when I got my Naga 2012, but I think it is time for me to see what Corsair is up to. They at least know how to design software.
    1988fido likes this.
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