Unfortunately loking through the forums here & elsewhere Razer really dont seem to care about long term customers. They just hope you will buy their new products & then expect you to put up with running either two versions of Synapse software & with all its limitations & issues & mess withhout question. With a number of great alternative products now available & with users becoming far better informed with the extensive online reviews & poor Razer supported software that will be there downfall....not the hardware. Great Hardware paired with poor software support requiring the running of two synapse versions will never be acceptable in todays market. Wonder if senior management are fully aware of the lost sales & anti Razer sentiment occuring with their appaling support of what was a loyal customer base?