Guys today i just buyed a mouse Razer Deathadder Chroma.
I installed the Synapse 2, but the software doesnt recognize it.
Also my PC recognizes it as normal mouse. Not as an Razer product.
Can you help me out and tell me if is it fake or original ?
This topic has been closed for comments
Also when im trying to register the product with the serial number, it tell sme that cant be registered the product and to try online from the site, i tried also from the site and tells me the same thing
Userlevel 7
- Razer Support
- 7595 replies
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1 February 2022
sharpvoiceBrickRed537
Guys today i just buyed a mouse Razer Deathadder Chroma.
I installed the Synapse 2, but the software doesnt recognize it.
Also my PC recognizes it as normal mouse. Not as an Razer product.
Can you help me out and tell me if is it fake or original ?
What's your computer's operating system? Please perform the steps from this link and see if it helps. I’ll be locking this thread now. Feel free to send me a PM including your device's serial number so I can check its details or visit our self-help options should you have other questions or concerns.
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