Did razer make a fix for cortex? | Razer Insider

Did razer make a fix for cortex?

  • 9 February 2021
  • 4 replies
  • 32 views
J
so i uninstalled razer cortex because every time i would stop a game it would put my pc into a mode where i could not do anything. the mouse would work but no apps would open, couldn't shut down the pc (only if i held the power button down)

ive been reading a lot of people been having this issue and once they uninstalled there were no more problems i loved razer cortex and what it did.

did razer happen to fix this problem or are people still having issues with this?

amd ryzen 7 3700x oced
msi 2070 super
asus tuf x570 with wifi
4x4 8g corsair vengeance 3200 ram oced
x63 nzxt kraken
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4 Replies

DragoTom
I've had this issue before and never found a fix I just ended up not allowing cortex to optimize my system everytime I opened a game.
Main way I've ever optimized my system for gaming has been using Opera GX(Quite a useful app and provides chroma support too if that floats your boat) and overclocking my GPU with MSI Afterburner.
Up and coming streamer twitch.tv/drago_tom give me a follow if you want :)
ARMOR_152
Userlevel 7
I just have all the boosting stuff turned off so it doesn't change anything and it's been fine. I just use it for the wishlist and rewards.
P
Same kinda issue with my pc.
I am having a pc with Ryzen 7 and asus rtx 2060, nzxt x63, asus Mobo, :(
A
Hello there!

Thank you very much for taking your time out of the day to share your concern with us. We're sorry to reply to you late.

Regarding your issue, could you please follow the below steps and see whether this issue persists?

  • Could you please try to disable the 'Auto-boost' feature in Cortex GAME BOOSTER- BOOST, then, launch your game for a while, exit your game and see whether your apps work on your PC? If this issue persists, please try the second way.
  • Could you please disable some features in Cortex GAME BOOSTER-BOOST? You can disable the below feature one by one, Enable CPU Core, Disable CPU Sleep Mode, Enable game power solutions, Turn off automatic updates, Launch game on Game Desktop. Then, launch your game for a while, and exit your game and see whether this issue persists?

We apologize for the inconvenience that this issue has caused you. Please always feel free to let us know if you need further assistance.

We'd especially love to hear your comment, feedback, or any bugs you encounter.

Thank you very much for your patience.

Best regards,
Michelle Chang
Razer Cortex Team
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