Dongle Replacement

Discussion in 'Razer Support' started by LightCrimsoneversite851, Jan 7, 2022.

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  1. Hi there! I’m new here and I came with a problem. So I’ve got this Razer Nari Essential and I accidentally ruined my USB dongle, so I cannot use my headset anymore.
    I crossed across some sites and so on and I saw a method of pairing a new dongle to the headset (Razer Nari Pairing Utility). My question is:
    Does the dongle has to be a specific one from Razer or I can buy any dongle I can find on market?
    The second question would be: If I can buy another dongle from the market, what kind of dongle should it be ?(I’m interested about it’s specs)
    Last edited: Jan 7, 2022
  2. Razer.Xenon

    Razer.Xenon Retired

    The dongle you'll need must be a specific one that's compatible with your headset. If you're from the US, you can purchase a Wireless USB Dongle for your Razer Nari Essential here. Otherwise, PM me the serial number of your device along with your mailing address so I can check if there's an available spare dongle in your region.

    *Thread locked to curb the conversation to PMs.
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