Driver Verifier Has Confirmed That RzDev_0226.sys Is Causing Constant Bluescreens On My PC | Razer Insider

Driver Verifier Has Confirmed That RzDev_0226.sys Is Causing Constant Bluescreens On My PC

  • 13 February 2021
  • 1 reply
  • 80 views

I've been having crashes pointing to ntoskrnl.exe for months now.

I have done memtest86, 8 passes, no failures.

I've checked both my OS SSD and my HDD for disk errors - no problems.

I've run an sfc scan to check for windows corrupted files - none found.

The last step, running driver verifier, has crashed my pc before getting to windows 3 times in a row. Using BlueScreenView to look at the DMP file points all of them to RzDev_0226.sys.

Great, I have a culprit. Unfortunately, is there no way to roll this driver back, or update it? There are only two razer devices plugged in to my PC, the huntsman elite keyboard, and a firefly cloth edition mousepad. This is a brand new PC (purchased in December) with a 10850k and an rtx 3090, so I'm doubtful its anything due to having an old PC, and like I said, I ran those previous tests expecting it to be a hardware issue already, as this crash never occurred on my old PC.

So... what can I do? Beg Razer to update their drivers causing my PC to crash, or buy a different keyboard? Is there a quicker solution?

I'm legitimately desperate to get this fixed. I've been struggling with this problem for months. I've had to redo hour long TW battles, redownload files because constant crashes have corrupted steam downloads, and been cut out of VTT DND sessions over and over again. Any help is greatly appreciated.

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Userlevel 7
Hi EMERALDPapayaWhiptech865! Thanks for initiating this thread. Have you submitted a case? Please send me a PM together with the following:

a. Screenshot of Windows version (Hit Windows + R. Open the Run box with then type winver).
b. Synapse 3.0 logs.

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