Hi, not sure if should live here or Support.
I have a Razer Blade Stealth 13 2020 0310
It kept disconnecting seemingly at random maybe a couple times a day for a minute or so, from various Wifi connections/routers.
On digging into drivers the Intel AX201 was using old version 21.60 despite Windows Update and via Device Manager saying that's the latest.
Took what felt like a risk updating manually via Intel website to 22.80 and fingers crossed so far more stable!
-- FYI others with the RBS 2020 with wifi issues, this could be worth a try
--What's the holdup on that appearing in windows update? Is it risky doing that? Was hard to find a backup copy of the driver I had in place and if internet connection got borked, not sure how I'd have rolled back.
Subsequently realised Intel Driver Support Assistant might be an idea after all which is giving me 2 more - a bluetooth, but also a iGPU driver update, that comes with a warning
"If a newer graphics driver is available from your computer manufacturer, we recommend you install that driver instead. To learn more about installing an Intel driver on your OEM system, refer to this article. If you encounter any issues with the Intel driver, please report them to us."
-- Q : Is this generally OK to crack on? Feels easier to roll back, and as far as I can see no custom driver version from Razer but not sure where that'd be clear to me.
Edit: Aha, so Intel Graphics Command Centre did at least have a notification about this one once I opened it, it had only come out 1 month ago, more recently than I opened that
Seems to the uninitiated weird the only driver showing in Razers own site drivers area is the BIOS update when there's others not served by Windows Update that seem to make a difference and both those drivers were 2 years old, having to get another software for updates feels a faff!
Cheers
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never use Windows Update to update drivers
do not use windows update to update drivers lol
anyway will give you hyperlink to Download Intel PROSet/Wireless Software and Wi-Fi Drivers
https://www.intel.com/content/www/us/en/support/articles/000046918/wireless.html
Intel Wireless Bluetooth for IT Administrators
https://www.intel.com/content/www/us/en/download/16807/intel-wireless-bluetooth-for-it-administrators.html
Windows 10 and Windows 11* Wi-Fi Drivers for Intel Wireless Adapters
https://www.intel.com/content/www/us/en/download/19351/windows-10-and-windows-11-wi-fi-drivers-for-intel-wireless-adapters.html
Intel PROSet/Wireless Software and Drivers for IT Admins
https://www.intel.com/content/www/us/en/download/18231/intel-proset-wireless-software-and-drivers-for-it-admins.html
The following products are supported with this software and driver package
Intel Wi-Fi 6E AX211 (Gig+)
Intel Wi-Fi 6E AX210 (Gig+)
Intel Wi-Fi 6 (Gig+) Desktop Kit
Intel Wi-Fi 6 AX201
Intel Wi-Fi 6 AX200
Intel Wireless-AC 9560
Intel Wireless-AC 9461
Intel Wireless-AC 9462
Intel Wireless-AC 9260
Intel Dual Band Wireless-AC 9260 IoT Kit
Intel Dual Band Wireless-AC 8265 Desktop Kit
Intel Dual Band Wireless-AC 8265
Intel Dual Band Wireless-AC 3168
Intel Dual Band Wireless-AC 8260
Intel Dual Band Wireless-AC 3165
Intel Dual Band Wireless-AC 7265 (Rev D)
Intel Dual Band Wireless-N 7265(Rev D)
Intel Wireless-N 7265 (Rev D)
Intel Tri-Band Wireless-AC 17265
Intel Tri-Band Wireless-AC 18260
Intel Tri-Band Wireless-AC 18265
Installation command line example:
Install: "WiFi_21.60.2_Driver64_Win10.exe -q -s"
Uninstall command line example:
Uninstall: "WiFi_21.60.2_Driver64_Win10.exe -uninstall"
can also use normal GUI as well to install the driver package
do not use windows update to update drivers lol
anyway will give you hyperlink to Download Intel PROSet/Wireless Software and Wi-Fi Drivers
https://www.intel.com/content/www/us/en/support/articles/000046918/wireless.html
Intel Wireless Bluetooth for IT Administrators
https://www.intel.com/content/www/us/en/download/16807/intel-wireless-bluetooth-for-it-administrators.html
Windows 10 and Windows 11* Wi-Fi Drivers for Intel Wireless Adapters
https://www.intel.com/content/www/us/en/download/19351/windows-10-and-windows-11-wi-fi-drivers-for-intel-wireless-adapters.html
Intel PROSet/Wireless Software and Drivers for IT Admins
https://www.intel.com/content/www/us/en/download/18231/intel-proset-wireless-software-and-drivers-for-it-admins.html
The following products are supported with this software and driver package
Intel Wi-Fi 6E AX211 (Gig+)
Intel Wi-Fi 6E AX210 (Gig+)
Intel Wi-Fi 6 (Gig+) Desktop Kit
Intel Wi-Fi 6 AX201
Intel Wi-Fi 6 AX200
Intel Wireless-AC 9560
Intel Wireless-AC 9461
Intel Wireless-AC 9462
Intel Wireless-AC 9260
Intel Dual Band Wireless-AC 9260 IoT Kit
Intel Dual Band Wireless-AC 8265 Desktop Kit
Intel Dual Band Wireless-AC 8265
Intel Dual Band Wireless-AC 3168
Intel Dual Band Wireless-AC 8260
Intel Dual Band Wireless-AC 3165
Intel Dual Band Wireless-AC 7265 (Rev D)
Intel Dual Band Wireless-N 7265(Rev D)
Intel Wireless-N 7265 (Rev D)
Intel Tri-Band Wireless-AC 17265
Intel Tri-Band Wireless-AC 18260
Intel Tri-Band Wireless-AC 18265
Installation command line example:
Install: "WiFi_21.60.2_Driver64_Win10.exe -q -s"
Uninstall command line example:
Uninstall: "WiFi_21.60.2_Driver64_Win10.exe -uninstall"
can also use normal GUI as well to install the driver package
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