Everything gone after update... | Razer Insider

Everything gone after update...

  • 20 December 2020
  • 4 replies
  • 7 views

Razer just updated, and all of my macros, profiles, and custom lightings are gone. Any one else experience something similar?

EDIT: Fixed! Uninstall completely from computer, and reinstall. Upon launch, Razer restored everything from the cloud, and all is back to normal.
NOTE: The "repair" option in Razer Synapse IS NOT an equivalent to a re-install.

This topic has been closed for comments

4 Replies

Same thing here and I can't make any new profiles because the studio doesn't work.
nickr1125
Same thing here and I can't make any new profiles because the studio doesn't work.

Check my post's edit
Same thing happened to me... Your Fix Didn't work for me :slightly_sad:

I am sure other people are in the same boat. :slightly_sad:
See the Article Razer Insider | Forum - Synapse 3 deleted my profiles It fixed it for me (Surprise surprise)...

Happiness. However this is such a weird way to do it. Go to settings --> apps --> Razer Synapse - then Modify it, and install the update..... I did work for me... Good Luck out there!!!