Failed reload !!

retroLinenresources457
I tried to reload my wallet with 25 $ but it told me failed reload!! But they have already took 25$ from my Visa card ??

Hi @retroLinenresources457,
Your reload may be declined if suspicious or fraudulent activity is detected. We recommend that you:

• check your billing information
  
• try reloading at a later time, or
  
• use a different payment method
  

If there is a deduction on your credit or debit card, your card issuing bank will typically release the funds within a few working days. It is common practice for banks to temporarily hold funds from your card during a transaction but please be assured that Razer will not collect the funds if your reload fails.

If your funds are still on hold one week after the failed reload attempt, please contact your bank directly for assistance.