Failed to reload with gift card razer gold usd (global) from seagm

Discussion in 'Razer Gold & Silver' started by restudwi, Jan 28, 2020.

  1. restudwi

    restudwi New Member

    hello admin,
    can i know why my pin can't not be reloaded?

    I bought a razer gold usd in seagm but it can't be redeemed


    they say "seagm" the pin can still be redeemed


    but i see this note:
    Razer Gold USD (Global Pin) Important Note:
    This pin CAN'T be used to reload into Rixty USA, Razer Gold USA, Razer Gold Malaysia, Razer Gold Singapore, Razer Gold Philippines, Razer Gold Australia, Razer Gold Thailand and Razer Gold Indonesia or any other specific county's Razer Gold accounts and any of the Razer Gold 12 localized portals.

    Does this mean I bought a Razer Gold USD? if you can't redeem it in the usa
     
    Last edited by a moderator: Jan 29, 2020
  2. xCryptik

    xCryptik Well-Known Member VANGUARD

    Hi restudwi,
    Please refer to https://gold.razer.com/gold/how-to-reload/razer-gold-pin on how to reload Razer Gold using Razer Gold PIN.

    If you're still having issue, submit a ticket to Razer Gold Support Team. https://gold.razer.com/ticket-inbox/submit
    OR
    You can reach the Razer Gold LiveChat support from https://gold.razer.com/help at the right side.(if available/visible to you)
     
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