Fingerprint sensor disappeared off of Razer2 phone | Razer Insider

Fingerprint sensor disappeared off of Razer2 phone

  • 3 February 2021
  • 5 replies
  • 7 views
C
Suddenly the fingerprint stopped working, and when I went to Security settings, it had disappeared from the settings! I tried resetting the phone but no luck. I guess Razer has just dumped the phone due to the lack of sales and no longer supports it. Sad, because I still like it and use it, just wish there was a fix for the sensor.
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5 Replies

DragoTom
That's strange my Razer Phone 2 is still going strong to this day although did have to get it RMA'd last February but that was due to a charging problem.
Maybe ask support about this if you've got all your details regarding your phone since I've still got those features available.
Up and coming streamer twitch.tv/drago_tom give me a follow if you want :)
N
Your aren't the only one with the issues, I started seeing finger print scanner issues a couple of days ago myself.
After a couple of reboots it still doesn't work, nor is it in settings anymore. Then as today went on I started noticing apps randomly crashing... makes me wonder if Razer is about to brick these phones...
J
Contact support my dude
F
It just happened to my and I was able to fix it by doing factory reset multiple times without connecting the phone to the network and 2020 as the year
J
It happed to me before. I would suggest to restart it several times or you can take it too support center. They will fix it easily.
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