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Try the New Razer Synapse and Chroma app Open Beta. With hundreds of devices supported now and more to be added monthly.
My Tartarus Pro was working fine until a few days ago, then it started having trouble being recognized by Synapse, and Synapse wouldn’t open, so I updated it, then Synapse wouldn’t open even when I ran as administrator and so I switched to the new Synapse Beta and that started fine and recognized everything but the Tartarus Pro. I’ve tried multiple USB ports on my PC, restarting, and removing and reinstalling. The Tartarus Pro is using default settings, won’t be recognized and can’t be remapped, making it essentially useless. Products shouldn’t break less than 3 years after you buy them, and it was working fine before the update. Predetermined obsolescence is predatory. If I don’t get it working by the end of the week, that will be the end of my dedication to Razer products. I’ve been a loyal fan from the first Naga I bought, and it would be a shame to end this way...
Ive had my Orochi V2 Razor mouse for almost a year now. I use this mouse only with my Mac lap top and no other computer. It’s been fine until a couple of days ago when it would just keep on disconnecting every few minutes even when I am using it. I’ve already tried changing the batteries, so I know its not that.* I connected it using bluetoothpls help
Hi my name is Karen salsgiver ,I buy a razer gold gift card , the the glue stick to the pin number, I can use the gift card, I been trying to get my money back ,no one will help me , I buy at the dollars store on Tuesday, it was 100.00 dollars,
Heads up, Insiders!Our friends over at Gearbox Publishing is celebrating their launch of Gigantic: Rampage Edition and they have given us 10 Steam keys to give away.THE UNIQUE MOBA HERO SHOOTER RETURNS!GIGANTIC: RAMPAGE EDITION is a premium and definitive release of the original 5v5 MOBA Hero Shooter, GIGANTIC, that provides a dynamic and exciting team-based multiplayer experience for fans of both genres. Choose from a diverse roster of unique heroes, each with a set of upgradeable abilities, and team up with four other players to control objectives and take down the opposing team’s mighty Guardian, all while protecting your own. GO GIGANTIC!To Enter:Like and comment on this thread for a chance to get yourself one (1) of 10 Gigantic: Rampage Edition Steam keys.Please note that these Steam keys are for North America only. If you are not a resident of North America, you can still enter to win Razer Silver, just mention that in your comment. Additionally, for every 10 comments received,
Swipe and glide to Razer Chroma RGB glory on the Razer Firefly V2 Pro—the world’s first LED backlit gaming mouse mat: https://rzr.to/firefly-v2-proElevate your immersion with full edge-to-edge illumination from 15 individually customizable lighting zones.
USD9.99
I was trying to buy the THX Spatial Audio - Surround Sound Application, but my payment was cancelled. I used a promo-code for this purchase but in the end when the order was cancelled, the promo code stopped working too. How do i get the code back because i never acually used it? Thanks.
I ordered two custom mouse mats and only one arrived. The second one has shipped to a different country. After waiting and thinking that the shipping company would solve the issue, it is clear they won't be doing that any time soon. I've tried to reach razer customer support with all of their contact us links but ultimately it's just a loop that doesn't let you talk to anyone. Without even reaching out to a single person I already feel neglected by razer. If anyone can offer some advice or even a contact at razer that would be greatly appreciated.
I have a razer deathadder v3 mouse and when I constantly move the mouse the scroll wheel does not work, it only works when I hold the mouse still
Hi !Please help. I cannot update the firmware using firmware updater. After I run it, it asks me to insert a usb dongle, so I do. But then nothing happens, there is no error but the update stays at 0% and doesn't progress. . The mouse itself works on 2.4 and via bluetooth. Tried it on several computers (Win 11 and Win10, also tried running the updater as Administrator).
I recently purchased the Basilisk V3 Pro with the wireless charging station. I’ve had it for about 2 weeks now. When I first got it, I had a hard time getting it to charge wirelessly but after unplugging the doc and reinserting the puck, it started to work. 2 days ago, it was to about 4% battery so I put it on the charger during my break and it charged up a bit. The dock lit up red and went up to about 10%. All good there. I finished my workday and put it back on the charger. Again, it lit up red like it was charging. I left it alone and when I went to use it today, the dock was cycling through the colors and the mouse is unresponsive. I have unplugged and replugged the dock, removed the charging puck, cleaned the pins, and put it back on the charger. Nothing. So I plugged it in via USB to my computer to try that. Again, nothing. I have also tried the reset with the left, right, and center buttons but it didn’t do anything either. I’m fairly confident its completely dead since it was
Hello,Just purchased the blackshark V2 Pro... not entirely sure how to work synapse and how to get the most out of my headset.Is there anybody that has optimized these settings for FPS games, ideally specifically valorant?If I could get some tips would be greatly appreciated.Thanks in advance
I currently use the built-in microphone on the Razer kiyo pro ultra but I’d like an external microphone to improve my audio for video conferences. I'd strongly prefer to avoid a headset/earbuds/clip-on. I have the capability for USB, or XLR via Scarlett 2i4. I'd just need a cardioid pattern since I'm the only one on my end. I can have speakers behind the microphone so the speaker audio isn't picked up in the microphone- not sure if that's how it could work? Any recommendations would be greatly appreciated!
I only got my viper v2 pro 2 months ago, and out of nowhere it stopped charging or turning on. When I plug it in, no lights turn on, no windows usb sound plays, and it doesn’t show up in the razer synapse dashboard either. I tried tapping the power/dpi button on the back, and I also tried holding it down for different amounts of seconds, and still nothing.It was flashing red before this all happened, so I believe it ran out of battery.I left it plugged in for 30 minutes just to see if it could gain a charge while unresponsive, but I still can’t get it to work.Has anyone seen this happen before? Is there anything I can do to get it working again?
Hello, i lost my phone number that linked on my account, i need to change it but stuck on 2 step verification, must enter code sending to my old phone number, is there other way to change the old phone number?, thank you
I'm currently have some problem with my razer deathadder V2 x hyperspeed now. I can scroll and move my cursor normally but cannot click anything. I cannot left and right click and can just move around my screen. Anyone having same issue right now? This suddenly happen yesterday and I tried every way mentioned but it still not working.
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