fps chart doesnt work | Razer Insider

fps chart doesnt work

  • 14 November 2020
  • 6 replies
  • 95 views
A
ive tried playing many games for more than 20mins now with razer cortex, but the fps chart doesnt work. it says please play the game for more than 1 min whereas the dashboard itself says that ive played more than 1 min. can someone please help
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6 Replies

Razer.Speedcr0ss
Userlevel 7
AdiDKiller
ive tried playing many games for more than 20mins now with razer cortex, but the fps chart doesnt work. it says please play the game for more than 1 min whereas the dashboard itself says that ive played more than 1 min. can someone please help


Hey there! Thanks for posting your Razer Cortex's concern here. Were you able to download its latest version? Please uninstall and reinstall the software, then update. Let me know if it helps.
M
i also have the same issue , it recognizes CoD: Warzone as a supported game , it shows that it is a Battle.net game and when clicking play it executes the action of opening Battle.net Launcher .
but after it has launched the launcher i need to manually click PLAY in the launcher .
Is this the reason why the FPS chart and OSD dont work?

Would putting any custom Launch Parameters fix this?
Can you explain the command lines that is used for Launch Parameters so i can trial and error until i find a work around and can then help the many many users all with the same issue.
A
Razer.SpeedCr0ss
Hey there! Thanks for posting your Razer Cortex's concern here. Were you able to download its latest version? Please uninstall and reinstall the software, then update. Let me know if it helps.

tried reinstalling. still doesnt work. neither the fps shows nor the fps chart comes up after gaming.
Razer.Speedcr0ss
Userlevel 7
AdiDKiller
tried reinstalling. still doesnt work. neither the fps shows nor the fps chart comes up after gaming.


Thanks for letting me know. Please send me a PM together with your Razer Synapse 3.0 logs. Save it via Google Drive or to any online drive account, then paste the link in your PM. Let's continue from there.
A
Razer.SpeedCr0ss
Thanks for letting me know. Please send me a PM together with your Razer Synapse 3.0 logs. Save it via Google Drive or to any online drive account, then paste the link in your PM. Let's continue from there.

i dont have razor synapse or any of the razor products.
Razer.Speedcr0ss
Userlevel 7
AdiDKiller
i dont have razor synapse or any of the razor products.


Thanks for pointing that out. The team would like to check your Razer Cortex logs. Please follow the steps below:



You can retrieve the case number by clicking this link. Send me the case via PM so I can forward it to our Support Team. I'll wait for your follow-up.
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