Fps drop | Razer Insider

Fps drop


Hi, I have issue with my razer cortex that is my fps drop is very high my pc is low tier one but I get 10 to 15 fps in fortnite but when i use razer cortex my fps drops to 1 please give me a solution please or some optimization tricks

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5 Replies

Userlevel 7
first of all what laptop model have you got?
what is your hardware specs?
Userlevel 7
@Michelle-RazerCortex looping you in on this one.
Do I want to give my pc specifications
My pc is
intel 13 processor
4 gb ram
Hey there!

Thank you for bringing this issue to us. My name is Michelle from the Razer Cortex technical support team. I will be very happy to assist you with your concern,

Before we start could you please provide us with the below information for us to isolate the concern?

  • Could you please let us know which version of Razer Cortex you installed on your PC, Razer Cortex v9.18 or Razer Cortex 10 beta?
  • Could you please provide us with your Razer Cortex logs for us? Here is a simple guide to getting and sharing your logs. https://mysupport.razer.com/app/answers/detail/a_id/1685

Please PM us your logs to protect your privacy.

Thank you!

Michelle