Fuzzy monitor after plugging in Ripsaw

Discussion in 'Broadcaster' started by Celtninja, Jan 28, 2017.

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  1. Celtninja

    Celtninja New Member

    So I got a Ripsaw - and I plugged it in, and fired up my PC...and my monitor is a bit fuzzy, and the colors are a bit 'washed out'.

    I have the latest version of synapse installed and all drivers seem to be up to date. I contacted support and the support rep copy/pasted a canned answer from the FAQ about OBS colors and such - even after I had stated that I am not using OBS; it's not even installed.

    I'm using Win10, an intel i5 4690k, NVIDIA Geforce GTX 1050, and a 60mhz HP 25vx monitor
    Any thoughts ideas?
  2. DragoNate

    DragoNate Active Member

    What happens when you unplug the Ripsaw? I literally just my Ripsaw this past Monday and have worked through a couple issues of my own, but I didn't have this particular problem.
  3. Celtninja

    Celtninja New Member

    My monitor looks pretty crisp and clear when it's not plugged in =(
  4. Celtninja

    Celtninja New Member

    I don't know if this helps any but my resolution and text size were WAAAAY off. I had to tinker with those to get it close to how it was before.
  5. DragoNate

    DragoNate Active Member

    Okay. Hmm. How have you plugged the Ripsaw into your computer? Just via the USB?
  6. Celtninja

    Celtninja New Member

    Yeah, the HDMI to the monitor and then USB to the USB port.
  7. DragoNate

    DragoNate Active Member

    Okay. So I assume your monitor there has 2 HDMI ports? Because if the Ripsaw is plugged into it, if it's the only one, you wouldn't be able to see your desktop.
    If it does have 2 HDMI ports, then what system are you trying to capture from?
    Is your screen fuzzy when viewing your computer's desktop? Or is it fuzzy when viewing the system you're trying to capture from?
  8. Celtninja

    Celtninja New Member

    I'm not sure if I've got two ports on the monitor... I do have two monitors however, and my second monitor looks great.

    Should I be plugging the monitor I want to capture on into the ripsaw with HDMI? I just followed the quickstart guide that came with it.

    The screen is fuzzy 100 percent of the time, if the PC is on its fuzzy. I've not even started streaming yet because of this
  9. Hi Celtninja,

    If you feel like your issue with your Razer Ripsaw isn't resolved, please contact our support team again: http://rzr.to/help
    They are able to look further into your problem and advise you on what to do to fix it.

    Friendly reminder, Razer Insider is not a support forum. In accordance with our guidelines and house rules, I will proceed to lock this thread.

  10. DragoNate

    DragoNate Active Member

    Wait, so you're trying to capture the monitor with the Ripsaw? Are you sure that the HDMI cord is plugged in to the IN port on the Ripsaw?

    Is the screen fuzzy in OBS (or whatever software you are using) when you try to capture the monitor with it? If you're using OBS you can capture the monitor without the Ripsaw.
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