Garena shells purchase through razer gold doesn't work

Discussion in 'Razer Support' started by Perxio, Oct 14, 2019.

  1. Perxio

    Perxio New Member

    I bought some garena shells from razer gold and it all works until when i typed in the pin and serial code into garena razer gold pin payment thing ,
    and it says the coupon is invalid or already consumed .
    I've send tickets to both garena and razer gold but I'm quite sure its razer gold issue since garena leads you to razer gold website to type in the pin and serial .
    I tried buying another garena shells just to see if its only a 1 time thing , but its just how I expected , its everytime .
    Razer gold's customer service is barely any help at all , its just an AI that keeps telling me to login to garena and type in the correct pin and serial ,
    I haven't tried the service hotline but i would like to know about other experience first .
    Razer gold worked when I bought blizzard balance so I still have trust in this
  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Hey there! I appreciate your interest in our service. Sorry for the inconvenience. By the way, are you referring to Razer Silver and Gold Support that you find not helpful? Should you need further assistance, please send me a PM.
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