get refund while in armenia

Discussion in 'Razer Support' started by tosyk_tsw, Jun 23, 2022 at 3:36 AM.

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  1. tosyk_tsw

    tosyk_tsw New Member

    Hi, I ordered razer blade 17 2022 from amazon while in armenia. I didn't get and discuss a refund. But I get this email among others:

    Hello,

    I'm sorry to hear the part for your Razer Blade 17 Gaming Laptop: NVIDIA GeForce RTX 3070 Ti - 12th Gen Intel 14-Core i7 CPU - 17.3" QHD 240Hz - 16GB DDR5 RAM, 1TB PCIe SSD - Windows 11 was damaged and defective.

    Due to health and safety regulations, we're unable to accept returns of this item.

    We would highly recommend that you contact the manufacturer for any assistance with warranty, replacement, or refund information.

    We look forward to seeing you again soon.

    We'd appreciate your feedback. Please use the buttons below to vote about your experience today.

    Best regards,

    Amazon.com

    So generally speaking, if I ever get it and it will be damaged how can I get refund or replacement while in armenia?
     
  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    I felt sad that you are going through this dilemma. Also, it's confusing that Amazon declined/rejected your warranty claim. I suggested contacting our Support Team by submitting a case through this link. I’ll be locking this thread now. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns.
     
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