Hammerheads BT - Not visible for Bluetooth pairing | Razer Insider

Hammerheads BT - Not visible for Bluetooth pairing

  • 6 August 2019
  • 1 reply
  • 40 views

I've only just got this pair of earphones out from the box. Followed the instructions of charging it first to full battery. I was able to successfully pair it the first time to my Razer Phone 2 and play music over it. But when I switched the Hammerheads off and on, it did not automatically reconnect.

I've tried everything from removing the pairing from my phone, to resetting my phone. I was unable to 'see' the Hammerheads via Bluetooth. I've tried with other phones and my laptop and they were unable to find it too.

I have been following the manual of holding the multi-function button from 'off' status for 5 seconds and more to get into pairing mode. I can hear the beep every 15s but oddly the LED remains at solid green, not blinking green as described in the manual. Is there anything that I am not doing correctly? Please help. Thank you.

This topic has been closed for comments

1 Reply

Userlevel 7
Press and hold on to the multifunction button for at least 30 seconds. If the problem persists, please send me a PM with the serial number of your headset.