Dismiss Notice
Some Razer services have been impacted due to the unique circumstances COVID-19 has created. We apologize for any inconvenience and appreciate your understanding during this critical time.

Hello i have a problem with the Razer installer

Discussion in 'Razer Synapse 3 Beta' started by RixolpYT, Jul 31, 2019.

Thread Status:
Not open for further replies.
  1. RixolpYT

    RixolpYT New Member


    Every time I open the Razer installer it goes into an infinite loading loop so I can not install or uninstall any Razer software, so I can not use my keyboard and mouse properly
     
    RixolpYT, Jul 31, 2019
    #1 Share
  2. BlackFireDragon

    BlackFireDragon Well-Known Member

    Try to right click on exe file and run as administrator mode.
     
    BlackFireDragon, Aug 1, 2019
    #2 Share
  3. RixolpYT

    RixolpYT New Member

    didnt work for me but thanks for the respons
     
    RixolpYT, Aug 2, 2019
    #3 Share
  4. BlackFireDragon

    BlackFireDragon Well-Known Member

    When you download new installer i assume the issue is also on new one ? Can you cheack the task menager when the installer is running and laso give us more info about your pc and what OS you use and what build you have.
     
    BlackFireDragon, Aug 2, 2019
    #4 Share
  5. RixolpYT

    RixolpYT New Member

    yes it is with the new installers to i run my PC with windows 10 i have a GTX 980 and an i5-2500k 3.3GHZ if you need mor information pleas let me know but im away from home from the 3 of August 2019 until the 13 of August 2019
     
    RixolpYT, Aug 2, 2019
    #5 Share
  6. BlackFireDragon

    BlackFireDragon Well-Known Member

    Thanks for update can you also tell me the build of windows you use and if you have any pending updates in windows update also what app you have running in background like apps from sound, motherboard etc. From what you tell and the administrator mode dont do anything it can be a conflict or some app block the installer. You can turn off antivurus and firewall when you try to install synapse some time it help.
     
    BlackFireDragon, Aug 2, 2019
    #6 Share
  7. dima_dade

    dima_dade New Member

    try to install net framework 4.52 or higher. it helped me
     
    dima_dade, Aug 26, 2019
    #7 Share
Thread Status:
Not open for further replies.
Sign In with Razer ID >


Don't have a Razer ID yet?
Get Razer ID >