Hello some keys on my BlackWidow Elite Keyboard aren't working I just bought it

Discussion in 'Razer Support' started by thewalkingbritt, Apr 19, 2021.

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  1. thewalkingbritt

    thewalkingbritt New Member

    So I just bought this keyboard refurbished, yeah kind of dumb but it was on sale and I'm a cheapo haha. Anyways the store said everything was fully tested and should work like new. Well, my "2" "W" "S" & "Z" are not working. The lighting in those particular keys are perfect like the rest. Keys look new and clean as described. Could this the settings? I didn't touch any settings/bindings I just plugged it in and tried to game. Thanks for any help.
     
    thewalkingbritt, Apr 19, 2021
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  2. Maddogz

    Maddogz New Member

    Hi I am also experiencing the same problem with my ESC and the ~ key on my recently replaced Huntsman Elite keyboard.. can someone please help us
     
    Maddogz, Apr 19, 2021
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  3. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Hi there! Thanks for posting your inquiry here. Does the key registration concern happens while the Razer Synapse 3.0 is closed or disabled? Please reset the your device by going to the Razer Synapse setting by clicking the gear icon at the top-right corner, then select reset from the side options. Let me know if it helps.
     
    Razer.Speedcr0ss, May 7, 2021
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