HELP NEW RAZER TARTARIUS V2 (2 buttons no sound and a third who like to stuck | Razer Insider

HELP NEW RAZER TARTARIUS V2 (2 buttons no sound and a third who like to stuck

  • 7 November 2019
  • 3 replies
  • 1 view

Hello guys,

I just bought the Razer Tartarus v2 and i have 2 problems with it:

The buttons 8 and 9 don't have the sound of the others like if they were silent.
The button 11 is ok for the sound, the felling of pressing gently is not ok it get a little stuck on it's upper right Corner when going down and make a struggle to re go up. Actually it's brand new and my second day only i touch it.

What can i do especially for the 11 ?

Thanks

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3 Replies

Userlevel 7
This is most likely a switch issue. You might as well get the device replaced since it is pretty much brand new.
I just had my 2nd button in less than a month fail on my Tartarus V2, seems they have a quality control issue with their micro switches.
Userlevel 7
FPS_Klown
I just had my 2nd button in less than a month fail on my Tartarus V2, seems they have a quality control issue with their micro switches.

If you need any help with the RMA, send a PM my way.