HELP! Razer book 13 screen issue | Razer Insider

HELP! Razer book 13 screen issue

  • 23 October 2021
  • 1 reply
  • 61 views

Hello. Just a few days ago i got the Razer book 13 with touch screen. Everything was working just fine, until i decided to go and install the Bios update from Razers own homepage. After installing, i got the blue screen of death. And now when i turn on the device, the fans start spinning and the LED from the keyboard turns on. However, the screen doesn't turn on at all, its just completely dark. I tried hooking it up to another display, but that aint working either. Wtf is happening??? Anyone had this issue and maybe a solution?

This topic has been closed for comments

1 Reply

Userlevel 5
Can you still boot up your laptop to its BIOS settings? If not anymore, PM me your device's serial number along with a copy of its proof of purchase so I can assist you accordingly.

*Thread locked to curb the conversation to PMs.