Hello, everyone im desperate, so i really hope you guys can help me. I decided to change my 6 years old Razer Naga (The first one), i was very pleased by it since i'm a RPG player, so i decided to go for something about the same, but much better, so i bought a Naga Epic Chroma, it felt so good in my hands, the handling, the buttons, everything, and i was so thrilled to try it. I just arrived home, and plugged it in wired mode and it won't work . I've tried in wired mode, wireless mode, i downloaded the Synapse app, i restarted, and i've tried in many different ways. I've looked for info, i've browsed to the last page of google to see if i can fix it, and i haven't been able to fix it. Everything works, the click, right click, scroll buttons, page back, page forward, buttons at the side, everything works, but the cursor. It won't move. So i don't know if the laser is broken, and if it is, i bought it in a different country, from the same authorized dealership that i bought my previous one. I don't know what to do, please help.