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Hopeless Razer Support.

Discussion in 'Razer Support' started by noobynoob, Feb 2, 2019.

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  1. noobynoob

    noobynoob Member

    I am trying to remove my 2-step verification because I just changed phone and would like to enable the 2-step verification on my new phone. However, I cannot seem to log in to that particular page:
    razer1.jpg

    Capture.JPG

    I am very sure the password is right because I can log out and in of this forum without any issues...

    Emailed Razer support team, and after a whole week, I am still unable to get it solved, but that's not the point. The point is that the Razer support team DOES NOT bother reading your emails, they just assume your issues are solved when they are not. And what pisses me off is that, it happened TWICE. See screenshots below:

    Capture1.JPG
    Capture2.JPG

    Been a Razer fan for years and never had issues with support until now.
     
  2. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hi there! Allow me to take a look at this. Please send over the case number through a PM. Make sure to include the link to this thread as well. I'll pick it up from there.
     
  3. noobynoob

    noobynoob Member

    Big shout out to the insider team! So much better than the email support I received! Thank you for solving my issues RedPanda!

    Have a nice day!
     
    Razer.RedPanda likes this.
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