Horrible Buzzing Audio

Discussion in 'Razer Support' started by dotblink, Mar 28, 2019.

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  1. dotblink

    dotblink New Member

    So I recently started getting this issue with my Razer headphones. I've recently when enabling my `Razer Kraken TE - Game` audio driver as my default driver I get this horrible and loud buzzing, scratching, or en-longed beep. I don't know how exactly to disable this either. I saw a forum saying it could be the power or un-grounded PC ect so on so forth but this out of the blue was a thing. I recently was using voicemod and have decided to stop using such software and before I would get this issue after switching default devices back and forth from my speakers to headphones. If anyone could supply me with a fix to this that would be great! As I currently am surviving off of the `Razer Kraken TE - Chat` driver.
     
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Hey, bud! Do you get the same amount of noise with and without the USB Audio Controller or when you plug the headset into a smartphone? Send me a PM along with the serial number of your Kraken TE so I can help you further isolate the issue.
     
  3. dotblink

    dotblink New Member

    No I don't When I plug it into my phone it's just normal headphones I can use my headphones with the TE - Chat driver but whenever I switch to the TE - Game driver it's just this horrible and loud noise.
     
  4. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Do you mean this only happens when using the included USB audio controller?
     
  5. dotblink

    dotblink New Member

    Yeah. But it's only on my main pc. I recently reset my pc to see if it was a driver issue but that appeared to not be the issue.
     
  6. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Send me your Application Event logs and your System Event logs from Windows Event Viewer and we'll go from there.
     
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