How to get rewards trophies

Discussion in 'Razer Gold & Silver' started by jackq95, Oct 21, 2017.

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  1. jackq95

    jackq95 New Member

    As the topic
    under the reward tab on the top right-handed side
    there is a reward tab
    and inside there is a reward like having Razer Mouse and Keyboard
    and also visited razer official store
    i have done it
    did anyone having any idea how to get those reward?
    sorry newbie here
    if any inappropriate in my post pls let me know
     

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    Doplegangster likes this.
  2. ChrysoKernel

    ChrysoKernel New Member

    For the Accury Up and Type Master you need to register your mouse and keyboard, respectively, and the ones in your account. I think it's here: https://razer-id.razerzone.com/warranty/new

    And I don't know any physical stores, so I have no idea how to help you :slightly_sad:

    I hope I have helped you
     
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  3. .Surf.

    .Surf. Well-Known Member

    For the mouse and the keyboard, you must enter their codes into the Synapse system in the register a product tab and with the codes from your products for the Insider to be able to see if you posses any razer product or not. As for the visit at the razer store you must show the moderators or the staff the proof that you've been there, something like a picture or some product i don't know exactly.
     
    jackq95 likes this.
  4. jackq95

    jackq95 New Member

    okok thx! i will try that
     
  5. jackq95

    jackq95 New Member

    okok
    i will try it and update here thx ya
     
    .Surf. likes this.
  6. RazerSapiyo

    RazerSapiyo Community Staff Member

    Hi Jackq95, for the Razerstore achievement, you can choose to upload a picture of you as proof in the store or drop me a PM with the photo. I'll activate the achievement for you then. :smile_:
     
  7. Doplegangster

    Doplegangster New Member

    Razer insider doesnt recognizes my mouse. I have a Razer mouse and it is registered already. Can someone help me?
     
  8. kajira

    kajira Mother of Gaming

    I'm assuming it's registered and recognized in your Synapse software? (either 2 or 3 depending on the mouse)

    There have been some issues with software lately, so there's a chance that your Synapse is not correctly communicating with Insider at the moment. Give it some time, and it should eventually show up after the issues are resolved. you can follow along on this post if you'd like: 05/01 Razer Software Maintenance and Downtime once those issues are resolved and people are no longer have trouble with Synapse or Cortex then give it a few days to update between Synapse and Insider and see if the achievement shows up, if not you are welcome to contact either Razer|WolfPack or Razer|Gwynbleidd for assistance. :)
     
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