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Huntsman Elite Chroma App Issue

Discussion in 'Keyboards' started by StadSquared88, Sep 25, 2018.

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  1. StadSquared88

    StadSquared88 New Member

    As of now, I am currently experiencing an issue with Chroma apps using the Huntsman Elite. Overwatch (or any Chroma App) for example, is freezing the Chroma lighting if I use the volume knob ( on the keyboard ) at all. It’s very disappointing considering the price point. I have reinstalled Synapse 3 four times while talking to tech support, and have even temporarily fixed the problem by reattaching the wrist rest. However, when I closed overwatch, the lighting froze on the overwatch orange color after returning to Windows. I’ve fiddled with the wrist rest more after that (took it off entirely for awhile even) and was unable to replicate making it work. Also, it’s only the keyboard that gets stuck in ‘Chroma limbo’ and the rest of my peripherals return to their normal Chroma set up after closing overwatch. I noticed the one time it worked right the volume control on the keyboard ( vol dial ) didn’t light up when adjusting as the Nommo Chroma speakers regulated the visual representation of the volume itself. It’s not a dealbreaker but I’d like to use the Chroma app functionality as it is really neat and to have this not work honestly is a huge bummer. Any help or input at all is greatly appreciated! Thank you so much!
    pancholr likes this.
  2. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hello there! I sent you a PM so I can help you out with this.
  3. Demianmdq

    Demianmdq New Member

    Last edited: Nov 10, 2018
  4. StadSquared88

    StadSquared88 New Member

  5. Predator5

    Predator5 Well-Known Member

    Didn't the Razer Central notify you about the firmware?
  6. Demianmdq

    Demianmdq New Member

    In my case, no at all. Just updates of Synapse.
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