Huntsman Elite keys stopped functioning | Razer Insider

Huntsman Elite keys stopped functioning

  • 3 August 2022
  • 6 replies
  • 495 views
I
My c and v keys stopped responding. First intermittently, and now permanently. I tried every support step I could find; cleaning, exiting demo mode / factory reset, purging macros, resetting profile, Razer and Windows updates, deactivating synapse, the whole works.

I am only 3 months outside the warranty period. Am I SOL or is there a final remedy I can try? I was hoping to keep this keyboard much longer...
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6 Replies

M
try an take the keys out and see if mabye part of the switch is broken
I
I did indeed check as part of my troubleshooting process, there was no discernable issue with them.
mini2109
Userlevel 4
Have you moved switches from other keys? Maybe this way you will check if the switches are to blame when maybe something on the "motherboard".
I
I'm using the Huntsman Elite with the red optical switches, so the functional (electronic) components are on the main board.

I attempted a swap regardless this evening and cleaned the optical components with Isopropyl Alcohol. C and V keys are still not working - must be a deeper issue with the mainboard or circuitry. 😞
FiszPL
Rank
Userlevel 7
Badge +1
Iaenic
I'm using the Huntsman Elite with the red optical switches, so the functional (electronic) components are on the main board.

I attempted a swap regardless this evening and cleaned the optical components with Isopropyl Alcohol. C and V keys are still not working - must be a deeper issue with the mainboard or circuitry. :slightly_sad:

Any corrosion around the RX / TX sensors in C / V keys?
Also are they aligned properly? Because I've saw one keyboard not functioning, because of slightly rotated sensor on the key - after resoldering and aligning again - it worked.
I
No discernable damage, corrosion, wear, or misalignment.
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