Huntsman Elite - Spectrum Cycling bug

Discussion in 'Razer Support' started by gatsupl, Nov 30, 2018.

  1. gatsupl

    gatsupl New Member

    Hi there. Just bought that awesome keyboard and I have a little annoying problem.

    I had to install Synapse 3 cos Huntsman is not supported on synapse 2. And it broke chroma effects on everything including Lancehead and Naga trinity.

    Whenever I restart my PC or lock my Windows this annoying Spectrum Cycling kicks in on all my devices all of a sudden. Nothing I do in Synapse 3 works at all. Even options that should turn off all chroma effects after certain amount of time (or when monitor is off) doesn't work at all. Can't leave my PC and go to sleep cos I have freaking disco in my room.

    Can't find any solution on the net :/
    Thx for help in advance.
     
  2. Razer.FirePenguin

    Razer.FirePenguin Keeper of the Flames, Bane of Sardines Staff Member

    Have you fully uninstalled Synapse 2?
     
    freakydoctor likes this.
  3. gatsupl

    gatsupl New Member

    Well I can't cos Synapse 3 doesn't support Razer Kraken 7.1 v2?
     
  4. BlackFireDragon

    BlackFireDragon Active Member

    Yes the only headset right now compabilie with synapse is Nari.
     
  5. Razer.FirePenguin

    Razer.FirePenguin Keeper of the Flames, Bane of Sardines Staff Member

    Oh. You didn't mention you had a Kraken 7.1 v2 with your set up. I would suggest doing a clean reinstall of Synapse 2 and 3. Some files might have been messed up causing the issue. Install Synapse 3 first so it detects the devices that are compatible with it. Then install Synapse 2 for the Kraken.
     
    freakydoctor likes this.
  6. gatsupl

    gatsupl New Member

    Ok. I will try that. What ver should I install first? Or it doesn't matter?
     
  7. BlackFireDragon

    BlackFireDragon Active Member

    Everything you have in Staff post :stuck_out_tongue_winking_eye:
     
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