[HUNTSMAN ELITE V2] Problem with key remains pressed in game when it is not physically

Discussion in 'Razer Support' started by r_Alta, Feb 18, 2021.

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  1. r_Alta

    r_Alta New Member

    Translated with google translate


    Hi ! I just bought this brand new keyboard which is just awesome, I like it a lot. But I just noticed a problem:
    After a while, I don't yet know how this happens but it can happen that a key is detected as being pressed when it is not physically, just press the button again. key for the problem to be resolved. This problem happens to me especially with the Q and D (azerty) keys, these keys are used to move sideways for example in an fps, I use them a lot and often repeatedly, I remind you that the keyboard is new and that the keys respond perfectly.
    I saw on some forums while doing research that this problem was already on V1 of this keyboard, and it is apparently back on V2! Some people give the handle rest as a disconnected solution to no longer have this problem, I find it a bit abused not to be able to take advantage of this keyboard extension .... I am therefore looking for a solution to this problem, I do not think that the concern comes from my keyboard (physically) but rather a software problem.
     
  2. RAIDReSports

    RAIDReSports New Member

    I have the same issue. Might have to do a return exchange for a blackwidow v3 unfortunately. I should have to pay over $200 to consistently have to detatch a keyboard.
     
  3. SSLAYER

    SSLAYER New Member

    i have same issue here with Blackwidow Elite and not in games only its happen while typing too and not specified keys its happen with random keys
    what should i do
    (I bought it brand new since 6 months)
     
    ClintMacMiLLAN likes this.
  4. -Mr.Nobody-

    -Mr.Nobody- Active Member

    have u try to re install the driver ?
     
  5. r_Alta

    r_Alta New Member

    thanks for the reply, where can i find the drivers to download?
     
  6. RAIDReSports

    RAIDReSports New Member

    Issue was solved by closing Synapse. Razer had me send logs. Its software, which sucks because the actuation is controlled by software.
     
  7. ellowimrod

    ellowimrod New Member

    Were you able to resolve it?
    I'm on the same boat but might be a bit worst.

    Most of the time when I copy and paste it will spam vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv
    Or if I alt tab from a game it will spam tab etc.

    Very frustrating......... I bought it through a local store here in our country and razer refused to help me because apparently the store I purchased it from is not an authorized seller despite being the biggest carrier of razer in the country (datablitz).
     
  8. Sonnilion

    Sonnilion New Member

    I have the same issue and would love to hear a good solution, for a brand new keyboard of this price it feels really bad to have these problems
     
  9. ellowimrod

    ellowimrod New Member

    Tell me about it :slightly_sad:
    I came from using all steelseries gears (3 years) and although I had an issue with my mouse, they replaced it immediately. I just didn't like their wireless mouse as I hate charging through a wire but I regret it even more that I switched everything to razer (I don't like using multiple software hence when I change one, I change all).

    P.S. Struggled typing this reply because my keyboard (huntsman elite) keeps acting up lol
     
  10. ClintMacMiLLAN

    ClintMacMiLLAN New Member

    I have same problem in my analog v2 Huntsman..pressed buttons "wasdddws" in games my heroes moved... I can't controll him...only help its switch off synapse...
     
  11. hi, any solution for this? because I bought a new one and after 10-20 minutes of use I got programm stuck on the key "D". And i curious about that while auto switches profile my keyboard need like 30 sec to start work properly.(after switch profile my keyboard response with big delay and don't response on some press key. but after around 30 seconds all work fine)
     
  12. RAIDReSports

    RAIDReSports New Member

    I have to completely shut down Synapse for my keyboard to function as intended. Which sucks because I bought it for Synapse....
     
    ClintMacMiLLAN likes this.
  13. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Have you contacted our Support Team? Also, did you install the latest Razer Synapse 3.0 update?

    For others, please check if the issue happens while the Razer Synapse 3.0 is closed or disabled. You can also log in as a guest user to replicate the behavior. Should the issue persist, please contact our Support Team by submitting a case or send me a PM together with your device's serial number that starts with "SN".
     
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