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Huntsman Elite - Volume Knob Sticking

Discussion in 'Razer Support' started by Braxusz, Jul 25, 2018.

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  1. Braxusz

    Braxusz New Member

    Is anyone else having issues with their volume knob sticking at a certain point when being used? mine seems as through its mounted almost a little off to one side, and rubs against the surface of the keyboard mount when spun.
     
  2. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hello! Can you post a short video of the issue?

    Also, moving this to Support~
     
  3. Braxusz

    Braxusz New Member

    Thanks for the followup. Since I bought it locally, I have since swapped it out. A video would have been difficult to convey what was happening, as it was more felt than seen. I will explain it in more detail.

    As the dial was spun, about every half-turn or so, I could feel it get hung up, increasing the resistance needed to continue turning it about two fold, and felt like it was rubbing against the surface it was mounted to (I can describe it as the feeling when you are beginning to cross thread a nut onto a bolt). Once it got past that half turn, it would go back to normal and spin freely, until the wonky part came back around.

    Bare in mind, this did not affect its functionality, the volume change still worked just fine.
     
  4. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Oh, I see. Good to hear that you had it swapped out. That was indeed detailed. Also, thanks for the update.
     
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