Huntsman Mini fn key not working?

Discussion in 'Razer Support' started by youthful.if, Apr 3, 2021.

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  1. youthful.if

    youthful.if New Member

    I recently bought a Huntsman mini and everywhere I've looked has said to press fn and whatever key I want to use after that. e.g. To alt f4 I would press fn+alt+f4; however, it doesn't work. When I press down on the function key it'll light up all keys with secondary functions, but when I press a key for it's secondary function nothing happens. Because of this I can't use volume or brightness keys, I can't toggle game mode, etc.

    Any help is appreciated!
     
    raymondmichiels likes this.
  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Hello there! Thanks for generating this thread. Does the issue happen while the Razer Synapse 3.0 is closed or disabled? Please reset the keyboard via the Razer Synapse 3.0's settings and see if it helps.
     
  3. Grapetechnolab830

    Grapetechnolab830 New Member

    For me, this happens when synapse is active. When i exit the app, then the FN key functioning like it should.
     
    raymondmichiels likes this.
  4. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Thanks for sharing. Please send me your Razer Synapse 3.0 logs by following the steps from this thread. Save the compressed files via Google Drive or any online drive account, then paste the link in your PM. Let's continue from there.
     
  5. raymondmichiels

    raymondmichiels New Member

    Exact same issue here. W/o Synapse all is OK. With Synapse running the Fn key is dead. Any solutions yet?
     
  6. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Have you tried reinstalling the Razer Synapse? Have you run the latest Razer Synapse 3.0 and Windows update too? Let's repair your Synapse by following the steps from this link. Also, have you contacted our Support Team? If you haven't, please send me a PM including your device's serial number. I'll pick it up from there.
     
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