I can't register my viper ultimate and charging dock | Razer Insider

I can't register my viper ultimate and charging dock

  • 20 September 2020
  • 3 replies
  • 459 views
E
I bought both product on July 19th in Japan

I tried register viper ultimate and charging dock but system said item serial number does not match product number.

please help me figure out this problem.

VIPER ULTIMATE
P/No (*Omitted)
Serial number starts with (*Omitted) ~~~ (total 15 letters)
CHARGING DOCK
P/No (*Omitted)
Serial number starts with (*Omitted) ~~~(total 15 letters)
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3 Replies

Razer.Speedcr0ss
Userlevel 7
Easytoon
I bought both product on July 19th in Japan

I tried register viper ultimate and charging dock but system said item serial number does not match product number.

please help me figure out this problem.

VIPER ULTIMATE
P/No (*Omitted)
Serial number starts with (*Omitted) ~~~ (total 15 letters)
CHARGING DOCK
P/No (*Omitted)
Serial number starts with (*Omitted) ~~~(total 15 letters)


Hey there! Send me a PM together with your device's serial number. Let's continue from there.
E
Razer.SpeedCr0ss
Hey there! Send me a PM together with your device's serial number. Let's continue from there.


(Omitted all device's details for security purposes)
Razer.Speedcr0ss
Userlevel 7
Easytoon
(Omitted all device's details for security purposes)


Thanks for the follow-up. However, I think you've forgotten that it is not allowed to post any personal and device details on a public post because it is against our house rules and can breach your privacy. Please send me a PM instead.
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