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Discussion in 'Console Peripherals' started by maskros87, Jan 5, 2019.
Keep us posted
If you gays ask the support you can get the 1.03 update
I’ve created thread in Support subforum here and asked for betw firmware - there is no response all this days. I’m going to send back to resellers my Raiju tomorrow.
Does 1.03 work dor you?
Anyone running 1.03? is this official firmware of beta again? any idea what its supposed to fix?
Is there a version 1.03 really?? Or maybe do u mean the beta?
Glad it worked out!
I've got a link for 1.03 but am running 1.02 and someone on reddit said you cannot upgrade from 1.02 to 1.03 only from 1.0.0 and 1.01.
I spoke to the support team yesterday, and they told me the same. The version 1.03 installer can't override 1.02 at this time, so anybody who has helped Razer by beta testing their faulty hardware are being left high and dry.
I dont get it, 1.02 u mean the beta, right? There shouldnt be a 1.03 since the 1.02 is still in beta, there should be the official 1.02 and if they made it official, if they launched it then shouldnt there be a post here by the mods?
There is a 1.03 version available if you ask the support staff, but only if you are running 1.01 or earlier.
Lol, they told me to RMA the controller xD. Even when i told them i was beta testing. They seriously need to work on their internal communication skills.
So let me get this straight, there has been a 1.03 official release of the firmware and instead of being given to everyone who has paid 200+ euros/dollars/pounds, it is only given to those who contact the support? And the support didnt make it known that they would be releasing it? So AGAIN someone found out by talking to them and he spread the word? And all of us who tried the beta cant get the update because they didnt predict that? And they take too long to make an update and that update is for everyone who bought it, and now we have to wait for an update for us who got the beta who might be 50 people? Is this for real?
There is a way of things happening here that i dont understand and i dislike very much, why cant one mod start in the support subforum a thread that announces that the version 1.03 is released and people can ask for the new firmware there? And shouldnt there also be a thread of people who talk about their experience with the controller's new firmware? And the people who created it and tried out the new firmware, didnt they use the same controllers who also had the beta? And lets say they didnt, couldnt they predict that the 1.02 beta users may want to get the 1.03 update? It takes so long for an update to be released and that update is for everyone who bought the controller and now 50 people will have to wait till they find a solution about this? I dont want to imagine how long that will take and with the way things are going i dont want to speculate because it could easily never be addressed. Shouldnt there be a way to downgrade at least to the 1.01 so we can put the 1.03? This doesnt remind me an organised official forum but a village market where everything is based on rumour and what someone heard. Both the 1.02 beta and the 1.03 werent announced and SOMEONE found out by talking to the support about them and spread the word, which year are we living in? 1850? I paid 240 euros for this controller and thats what everyone else paid pretty much, shouldnt we at least get some update on the situation? Im coming here everyday to check whats happening only to learn by accident there's a new firmware? And we werent included in it? Did we buy the controller with monopoly money or something? Most of us 1.02 beta users are the active ones in this community right now and not only werent we informed but we were left out? After waiting since September for a solution to our controller? Does this sound professional in any way?
I fully agree, the way this situation is being handled by Razer is downright offensive to those of us loyal enough to willingly test the 1.02 beta rather than ask for a refund, which we are all entitled to.
For me thats it, im gonna send it back to get a replacement, i will upgrade the new controller to the 1.03 and if the problems still exist then i will ask for a refund, if i cant get it from the store then i will switch it with the new astro C40 when its released and i will pay the difference. I've had enough of this amateur situation.
I wished that, for your guys sake that blowing into the controller could solve the firmware problems aswell
Im on 1.01, and my controller works fine atm apart from "blowing" sometimes.
I'll stick to the 1.01 firmware for now.
It improved the controller to a certain extent but didnt fix it completely
Its so sad really, I think that the TE-edition is the most comfortable controller ive used
By putting the controller into bootloaded mode we can put the v1.01 again into the controller, i connected it to the pc, pressed the up arrow on the D pad along with X for 10-20 seconds and it went completely blank, responded to nothing, then i loaded the v1.01 installer and now it has the previous version again. So we can use the v1.03 and see for ourselves what it fixes and what it doesnt.
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