I keep having trouble connecting my Hammerheads to my PC. | Razer Insider

I keep having trouble connecting my Hammerheads to my PC.

  • 20 September 2021
  • 1 reply
  • 6 views

So I have a new Bluetooth dongle connected to my desktop and every other device works fine on it, but when I try to connect my Hammerheads to it, it just gives this error. Any solutions to this problem?

This topic has been closed for comments

1 Reply

Userlevel 5
Try to tap and hold till it says pairing but leave its case open. Then, add a Bluetooth device to connect the headset to your PC and set it as your playback device. Should the problem persists, PM me the serial number of your headset. That way, I can verify its model and look for other ways to help you get this sorted out.

*Thread locked to curb the conversation to PMs.