I start this account to talk about my recent laptop purchase from razer | Razer Insider

I start this account to talk about my recent laptop purchase from razer

  • 2 July 2020
  • 2 replies
  • 315 views

I received my razer blade 15 4k oled rtx 2070 max q silver on 2020 June for like 3k bucks. With excitement I opened the package and the first impression on its aluminum surface finish is not pleasant by comparison to the macbook I owned years ago. At that moment I started to fell hesitate to justify my purchases is whether a good one. Then I plugged the cable with awkward looking adapter to the laptop. And it did not light up! After investigation I noticed the cable to the adapter is probably loosely connected despite all the way in. So I gave it little more push to the adapter and it worked <wat she said>. At this moment I thought it is perhaps an engineering flaws? So the laptop worked fine until now.




After just one month of usage, The adapter died yesterday. Sigh, after years of using different laptops, this is the first time ever of having power adapter issue on laptop. The last time I had a problem with adapter is losing one accidentally on my lenovo. Now I am sill waiting inline for their customer support to pick up my call, I do not even know if they would pick up my call today, because it already is like 30 minutes waiting.




I do not know if they can ship me another adapter or there would be another tech issue happening in the recent future. My conclusion is that I may not going to buy anything from razer again. Everything I purchased from them are all kinda wibbly wobbly.

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2 Replies

Userlevel 7
Not sure why there seems to be so many problems with Razer products, considering the price they charge and how long they have been in the industry.
The two electronic Razer products I have both have issues. My Deathadder 2013 mouse wheel button doesn't work (not that I even used it more than a few clicks) and the audio quality through the passthrough on my Blackwidow Ultimate is really poor.
JulianKapa
Not sure why there seems to be so many problems with Razer products, considering the price they charge and how long they have been in the industry.
The two electronic Razer products I have both have issues. My Deathadder 2013 mouse wheel button doesn't work (not that I even used it more than a few clicks) and the audio quality through the passthrough on my Blackwidow Ultimate is really poor.

I think it is their ego and reality does not match, but their marketing team surely fixed the mismatch. Based on that I will start to question more whether a product review or commercial for them is authentic or not.