Important Notice on Insider Access

Discussion in 'News and Announcements' started by technokat, Oct 1, 2017.

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  1. .Z4x.

    .Z4x. Active Member

    Alright... so, I changed my Razer-ID email, but trying to change the actual Razer-ID back to Z4x,
    I got this error message, which makes absolutely no sense to me, especially considering that I had
    exactly this ID before someone changed it Ra2eR for no good reason...

    screenshot.png

    Can someone explain which of the 3 characters is "invalid" and *why*?
    Even better, if the powers that be would simply change my Razer-ID,
    I'd very much appreciate that.
     
  2. Hucast

    Hucast Well-Known Member

    Me 2.
     
  3. Wurschtbude

    Wurschtbude Member

    yes, "wurschtbude" saved :)
     
  4. Zoglog

    Zoglog New Member

    Is this why my username is messed up?

    It mysteriously changed to this....
     
  5. DO_GE

    DO_GE New Member

    So people without a user ID wont be able to get on this when the deadline passes?
     
  6. FRSR06

    FRSR06 Well-Known Member

    I was trying it to get F06 as mine as well, but it seems that Razer does not allow 3 letter Razer-IDs. There must be a minimum requirement that must be met for the IDs, I don't know the exact value though.
     
  7. .Z4x.

    .Z4x. Active Member

    That could be a reason, although I would expect them to be smart enough to say that instead of "invalid" *characters* in that case; but, I've had exactly that Razer-ID just a week or two ago. I'm also bummed by the fact that -based on the announcement- these changes would be effective November first, but they chose to mess up my Razer-ID well ahead of time...

    Oh, and just BY THE WAY, this new ID doesn't satisfy the new rules anymore, since I changed my email to match my old ID... Let's hope this dawns on them come November 1st...
     
  8. iubjaved

    iubjaved Active Member

    Well, to be honest logging in to zvault should recognize and auto login to insider as well if this is the case.
     
  9. lor1am

    lor1am New Member

    No more trolls I guess?
     
  10. Stonewolf21

    Stonewolf21 New Member

    rip account
     
    DracFalio likes this.
  11. NocteexMortis

    NocteexMortis New Member

    I saw that big red banner and got really worried there for a moment.
     
  12. DracFalio

    DracFalio New Member

    thanks razer
     
  13. PhrostByt

    PhrostByt Active Member

    i somehow got logged out and password recovery isn't working.. what's going on?
     
  14. OneTreadLife

    OneTreadLife Well-Known Member

  15. eugenex6o4

    eugenex6o4 Active Member

    Every time I go check via Razer ID or Cortex, my Razer ID changes to a random collection of numbers and letters. Is there no fix for an account like mine from 3+ years ago? This wasn't an issue before the update. I remember there was a thread before about this but I can't find it..
     
  16. kajira

    kajira Well-Known Member

    Have you logged into your RazerID account and changed the name from there yet? Unless something is messed up with your account specifically then doing that ought to change the name for every Razer software. At this time all your nicknames / avatars should be the same across everything Razer.
     
  17. eugenex6o4

    eugenex6o4 Active Member

    I have tried to change the name.. on 2 separate occasions. The changes were accepted, and I didn't check again, assuming all was well. Every so often, I'll pop open Razer Central on my PC, only to see the ID changed again by itself. o_O
     
  18. Heavyoak

    Heavyoak Member

    this does not work for me. look at post one of this thread, my ID was set and was changed and nothing I do changes it back. the system seems to be broken.

    https://insider.razerzone.com/index.php?account/external-accounts shows that my Nickname is still Heavyoak, but shows a broken avatar image and the junk ID the system assigned to me.
     
  19. eugenex6o4

    eugenex6o4 Active Member

    Interesting. I see my correct RazerID on that page you linked.. but broken avatar image as well. Checked my RazerID on Razer Central and https://razer-id.razerzone.com, it still shows some random name.
     
  20. Heavyoak

    Heavyoak Member

    on razer ID it refused to let me change back to heavyoak, so I put in heav0ak for the time being, but it never passed along to the other parts of razer and cortex still showed the junk id.
     
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