[Insider] CES 2016 Appreciation Event

Discussion in 'News and Announcements' started by technokat, Jan 12, 2016.

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  1. glStarLight

    glStarLight Member

    Amazing sale, thanks for looking out for the community :stuck_out_tongue_winking_eye:
     
  2. geoCornMOONSTONE419

    geoCornMOONSTONE419 New Member

    I managed to obtain an order for the Firefly, however i think the postage is ridiculous once i got 50% off + postage then + tax it 51£ i could of just went to amazon and got it cheaper :eek:. Also the order still has not been dispatched. £15 for postage and its still yet to dispatched :S.
     
  3. steven0707

    steven0707 Member

    Dude you need to know they have over 9000 order in that day. It took time to prepare to ship man.
     
  4. holyfiregirl

    holyfiregirl Member

    Well i am also not to pleased with the shipping tbh. I send Razer a support ticket about it. My item got shipped extremely fast. Like within 2 hours after purchase. Awesome right. Since i live in the Netherlands and they ship from the Netherlands my package should have arrived on Saturday. But when i contacted the post company Razer uses (not standard post but DHL) they told me Razer send the package to me as if i am a business. Which means no delivery in the weekend. Plus they wont let me know what time the package will be here, just somewhere between 9-5. I have to stay home all day. And although i find my Razer items definitely worth staying home for, i dont enjoy paying express shipping only to find out there is no express to it. Plus there is no reason to send it true DHL when you mark me as a business. Standard post would have been faster and i would have known which time they would bring my package today. Oh well...
     
    Raijin likes this.
  5. upFlatteryfirst953

    upFlatteryfirst953 New Member


    Should try living in Australia, we pay more for postage and we have 0% chance of seeing anything before this coming weekend...
     
  6. One thing that is not fair is that you said 1 item per order.
    There have been plenty of people who put 2 or more items in and got the 50% discount on BOTH times.
    Those orders should of been cancelled and the store stock updated to reflect the cancellation, but thats not the case. I was expecting some stock to come back in all day during the sale due to cancellations but nothing happened.

    Also next time, EMAIL people who have a registered Razer product, not post it on pcgamer letting the entire internet know about it.
     
    Last edited: Jan 18, 2016
    modallogic likes this.
  7. ProudSikh

    ProudSikh Member

    I see some of you are calling support, how are you finding their number? I don't see any number for Razer support. Specifically US.
     
  8. GaugePrower

    GaugePrower Member

    Keyboard is already coming in this Thursday via FedEx. Razer handled the shipping for this sale better than the holiday season for sure. All issues aside, thanks again for having the sale. (Wanna trade for a stealth tho? :stuck_out_tongue_winking_eye: jkjk)

    Question though, is there a reason it went from Ontario Canada, to California, and then New Jersey? Isn't that double the distance vs just going straight from Ontario to NJ? Or is that just a FedEx thing?

    I agree with some others that an insider sale should be just that, an insider sale. Maybe there could be a prerequisite next time to discourage those signing up just for the sale? (if that's seen as fair) Maybe.. idk "must be an insider for at least a week to get a code" or something? It would have saved big time on that server load.

    Now I'm just looking forward to bringing my retired Blackwidow Ultimate into the office to destroy everyone's ears with while writing some nice long emails! Psychological Office Warfare :) *TICKTICKTICKTICKCLACKCLACKTICK* :smiling_imp:
     
  9. ProudSikh

    ProudSikh Member

    When I first ordered from Razer years ago, I thought the same thing. Then, I googled it cause I was curious and saw its coming from California. Yeah believe me, I know how you feel right now.

    https://en.wikipedia.org/wiki/Ontario,_California
     
  10. GaugePrower

    GaugePrower Member

    Oh WOW lmao! Way to go California, always gotta be confusing everyone...
     
  11. clong97

    clong97 Member

    My keyboard will arrive by this coming wednesday :D so happy ! They ship really fast
     
  12. ProudSikh

    ProudSikh Member

    Are you in the US and when did it ship?
     
  13. Bikouchu35

    Bikouchu35 New Member

    .....and I managed to get my mamba te yesterday morning already. Just because I live only 30 miles from Ontario, CA :stuck_out_tongue_winking_eye: the non-Canadian one of course.
     
    ProudSikh likes this.
  14. robinsad

    robinsad Active Member

    I'm in the UK and my order has not been marked as shipped yet. Hope there's not an issue and its just coz I ordered like an hour into the sale.
     
  15. Valmanway

    Valmanway New Member

    My BlackWidow is arriving Thursday according to the FedEx tracking. Pretty fast shipping I must say.
     
  16. TrentTheWanderer

    TrentTheWanderer New Member

    You can't hold Razer accountable for where the shipping carriers route the package, how long the item takes in transit, or whether the carrier has classed you as business or residential, that has nothing to do with them. I'm surprised to see so many people irritated by the shipping for their products, when there are so many other people who weren't lucky enough to get their orders in before the stocks were sold out. Context, people!
     
    ProudSikh likes this.
  17. robinsad

    robinsad Active Member

    Of course you can hold Razer accountable, based on the fact they charge £15 for it and chose who and how to send it.. This isnt free delivery or anything. That said, I dont think things have been that bad yet.
     
  18. clong97

    clong97 Member

    nope.. I am from Malaysia. They ship after 2 - 3 days
     
  19. chieming

    chieming New Member

    Got my black widow chroma yesterday. It's so heavy, package is 2.8kg and keyboard is 2.4kg! Fedex shipping of MYR117 was luckily waived. Should I had just get the tournament edition instead?
     
  20. TrentTheWanderer

    TrentTheWanderer New Member

    I dunno about you but I use my numpad for all kinds of stuff, even games for macros, hotkeys, and more. Full-size all the way!
     
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