Invalid garena shell code from Razer Gold | Razer Insider

Invalid garena shell code from Razer Gold

I
Hi everyone, I am new member here.

I had a problem few days ago, that the garena shell code I purchase from Razer Gold is invalid. Once I redeemed the code, it's stated the code has been used.

Please help.. Have you ever experience the similar case? How to resolve it and get new code?

Thank you in advance.
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2 Replies

xCryptik
Rank
Userlevel 7
Ihsaputr
Hi everyone, I am new member here.

I had a problem few days ago, that the garena shell code I purchase from Razer Gold is invalid. Once I redeemed the code, it's stated the code has been used.

Please help.. Have you ever experience the similar case? How to resolve it and get new code?

Thank you in advance.

Hi @Ihsaputr,
Kindly submit a ticket to Razer Gold Support Team by clicking the link below:
https://gold.razer.com/ticket-inbox/submit
OR
You can reach the Razer Gold LiveChat support from https://gold.razer.com/help at the right side.(if available/visible to you)
I
xCryptik
Hi @Ihsaputr,
Kindly submit a ticket to Razer Gold Support Team by clicking the link below:
https://gold.razer.com/ticket-inbox/submit
OR
You can reach the Razer Gold LiveChat support from https://gold.razer.com/help at the right side.(if available/visible to you)

Thank you for your information.

I have already done the way you mentioned, but the team keep asking me to contact Garena, while Garena asked me to contact Razer. So it seems like nobody wants to be responsible to my case.
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