Invalid Product Number (Nari Essential) | Razer Insider

Invalid Product Number (Nari Essential)

  • 15 August 2019
  • 4 replies
  • 22 views
W
Hi, guys!

I'm trying to register my newly bought Nari Essential headphones on razerid.razer.com and it seems I can't register with my own product number, because I'm being told that the product number is invalid. Why isn't it working?
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4 Replies

Sye_The-Vie
Rank
Userlevel 7
Try razer support
Sye_The-Vie^^WKM VANGUARD of R Λ Z Ξ R™ I N S I D E R @ONLINEBattlestation enthusiast and rig builder & Enterprise Engineerhttps://insider.razer.com/styles/razer/images/logo-main-new-green.pngKeyboard: R Λ Z Ξ R™ Huntsman Elite US Purple Opto-Mechanical SwitchMouse: R Λ Z Ξ R™ Basilisk Ultimate + Charging DockHeadset: R Λ Z Ξ R™ Kraken TE + USB audio controlMouse mat: R Λ Z Ξ R™ Goliathus Extended ChromaWebcam: R Λ Z Ξ R™ KiyoHeadset Base: R Λ Z Ξ R™ Base Station Ver 2Bag: R Λ Z Ξ R™ Tactical 15.6" Backpack V2Case: Corsair iCUE White 465XMotherboard: GIGABYTE Z390 AORUS ULTRA ATX Form Factor LGA1151CPU: Intel® Core™ i9-9900K @ 3.60 GHzGPU: GIGABYTE GeForce RTX 2080 Ti Gaming OC 11 GB @ 1650 MHzRAM: 4x 16 GB Corsair Vengeance PRO RGB CL16 DDR4 @ 3200 MHzOS storage: 1 TB Crucial P1 3D NVMe PCIe M.2Game data storage: 2 TB SEAGATE BARRACUDA ZA2000CM10002 SATA SSDCPU Liquid Cooling: Corsair iCUE H150i RGB PRO XTPSU: Corsair HX1000i 1000 W 80 PLUS PlatinumAdd Ons: Corsair
SkyBill40
Userlevel 4
Are you sure you're not mis-typing something, such as a zero when it is actually the letter O?
A man never chooses the weapon; the weapon always chooses the man.
kajira
Rank
Userlevel 6
Make sure that you're not typing an O where you'd need a zero 0 instead, or vice versa. Some people can often mistake B and 8 as well. Ensure there aren't any stray letters or numbers before / after the main portion that might need to be included, or excluded.

Also, make sure you're filling it in on the right line for product number, and not the one for serial number.
M
watchBottleGreencool907
Hi, guys!

I'm trying to register my newly bought Nari Essential headphones on razerid.razer.com and it seems I can't register with my own product number, because I'm being told that the product number is invalid. Why isn't it working?
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