Invalid Promo Code claimed using Razer Silver | Razer Insider

Invalid Promo Code claimed using Razer Silver

kennethyha
Userlevel 6
Razer support replied extremely slow and not helping and it has been another 4 days. Anyone experienced this? Razer support please reply asap, the promo code I own has expiry date. I posted this here because it has been another 4 days since the initial report and I haven't receive any reply. The last reply given was " Let us forward the redemption error to our team to check on this." Thanks.
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5 Replies

R
Userlevel 6
HI there! Can you send over the case number over to me through PM so I can take a look?
kennethyha
Userlevel 6
Hi, it has been fixed yesterday. Thanks!

However I cant track my order as it shows invalid password. I tried to use the order number but it says invalid order number. Please help!
Razer.Caziel
Userlevel 7
You know the drill bud. Send me your order number via PM so I can help you out.
kennethyha
Userlevel 6
Hi, Razer Support replied me a while ago thanks!
Razer.Caziel
Userlevel 7
kennethyha
Hi, Razer Support replied me a while ago thanks!

Thanks for keeping me in the loop. I hope all goes well. Cheers!
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